Frequently Asked Questions

About PH Labs

  • Proactive Health Labs (PH Labs) is a nonprofit health and wellness organization dedicated to empowering individuals to live their healthiest lives through education, personalized health assessments, and holistic strategies.

  • Our mission is to empower individuals to uncover root causes of imbalance — not just manage symptoms.
    We believe true health is a harmony of body, mind, emotion, and spirit. Through knowledge, preventive care, nourishing nutrition, and mindful living, we guide people toward lasting vitality and deeper self-awareness. Because when you address the whole person, healing becomes not just possible — it becomes inevitable.

  • Our team includes medical doctors, health educators, holistic coaches, and researchers, all passionate about proactive and holistic approaches to health.

Services Offered

  • We offer comprehensive and advanced health assessments, laboratory testing for nutritional and metabolic imbalances, supplement recommendations, mental health and holistic counseling, educational resources, and personalized wellness plans.

  • Our assessments include detailed lab testing, health history analysis, lifestyle evaluations, and personalized recommendations based on your unique makeup.

  • Yes! We offer both in-person and virtual consultations to make our services accessible no matter where you live.

FAQs for all Individual Services

Health & Testing

  • A proactive evaluation helps detect imbalances and deficiencies before they become bigger health issues, allowing you to make informed changes and live a longer, healthier life.

  • We typically recommend comprehensive panels that assess vitamins, minerals, hormones, organ function, metabolic markers, and inflammation levels — all critical pieces of the wellness puzzle.

  • We go deeper. Our testing looks for functional deficiencies and early signs of imbalance, not just disease markers. It’s designed to optimize your health, not just diagnose illness.

  • We recommend annual testing for most people, but those with specific health goals or ongoing concerns may benefit from more frequent monitoring.

Holistic Health Approach

  • Holistic health means looking at the whole person — body, mind, and environment — to create balance and lasting wellness, not just treating isolated symptoms.

  • We use lab-based data, clinical expertise, and proven lifestyle interventions like nutrition, sleep optimization, stress management, and fitness to build your unique health plan.

  • Yes, when needed. We base supplement recommendations on lab results, clinical evidence, and individual needs to ensure safety, effectiveness, and optimal results.

Getting Started

  • You can schedule online through our website or call our office directly. We’re here to help you find the right service for your needs.

  • You’ll meet with a health professional to review your health history, discuss your wellness goals, and map out a personalized testing and health plan.

  • Depending on the type of testing, we may ask you to fast, avoid certain supplements, or complete a health questionnaire. We’ll give you clear instructions ahead of time.

Costs & Insurance

  • Costs vary depending on the services and tests selected. We offer a range of options and will work with you to find a plan that fits your budget and goals.

  • We do not bill insurance directly. However, we provide detailed receipts you can submit to your insurance company for potential reimbursement.

  • Yes! We offer payment plans for larger programs and testing packages, and we also have membership options for those seeking ongoing wellness support.

Supplements & Products

  • Our supplements are pharmaceutical-grade, third-party tested for purity and potency, and carefully selected based on the latest scientific research.

  • Absolutely. Quality and transparency are non-negotiable for us.

  • We recommend supplements based on your individual lab results, health goals, and lifestyle — ensuring you only take what you truly need.

Wellness Resources

  • At Proactive Health Labs, we believe that true health empowerment begins with education. Our educational services are designed to nurture the whole person — mind, body, and spirit — by providing you with the knowledge, tools, and insights needed to take proactive ownership of your well-being.

    We offer:

    🌿 Health Literacy Programs —
    Understand the root causes of common health challenges through workshops, webinars, and resources covering functional medicine, nutrition, emotional health, preventive care, and holistic therapies.

    🌿 Personalized Health Consultations —
    Our experts guide you through your lab results and health assessments, helping you make sense of your body’s unique needs — empowering you to make informed, sustainable choices.

    🌿 Wellness Pathway Guidance —
    Through customized wellness plans, we educate you on how to integrate nutrition, movement, emotional resilience, stress management, and spiritual practices into your daily life for lasting vitality.

    🌿 Community Workshops & Events —
    We regularly host live and virtual events that connect you to the latest science-backed practices in holistic health, from mindfulness and detoxification to hormone balance, gut health, and energy optimization.

    🌿 Holistic Health Resources —
    Access our curated library of books, articles, guides, podcasts, and wellness tools — created to support conscious, empowered living.

    At pH Labs, education is not just about information — it’s about transformation. We’re here to help you move from managing symptoms to nurturing root-cause healing, creating a life of greater vitality, clarity, and balance.

  • You can sign up for our free newsletter, follow us on social media, and check our website regularly for updates on new programs and health tips.

  • Yes! Our blog and monthly newsletter are packed with actionable wellness tips, recipes, new research, and updates on our services.

Policies

  • We ask for at least 24 hours’ notice to cancel or reschedule appointments to avoid a cancellation fee.

  • Unopened supplements and products can be returned within 30 days of purchase with a receipt. Some restrictions may apply.

  • We strictly follow HIPAA guidelines and use secure systems to protect your personal and health information at every step.